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Shipping Policy

Shipping Policy: Cadreal 

 

Shipping within the USA

We currently only ship orders to customers within the USA

 

Shipping cost

We offer free shipping on all orders within the United States. There are no additional charges for delivery — everything you need to pay is shown clearly at checkout.

 

Order processing time

Orders are processed within 1–3 business days, Monday through Friday.
Orders placed before 5:00 PM (EST) within the same business day.
Orders placed during weekends or public holidays will be processed on the next business day.


Delivery time

Deliveries are made on business days (Monday through Friday)

The total delivery time is 4 to 7 business days from the time the order is placed.
The estimated shipping time is 3 to 4 business days. However, please note that actual delivery times may vary due to unforeseen circumstances, including weather conditions or carrier-related delays.
Deliveries are shipped on business days (Monday through Friday).

 

Shipping partners

We partner with reliable carriers including USPS, UPS, and FedEx.
All shipments are insured against loss or damage during transit.
If you experience any issues with the delivery, you can always contact our customer service.


Package not received?

For orders not received within 10 business days, please contact our customer service at info@cadreal.com so that we can start an investigation and, if necessary, arrange a replacement shipment or refund.


Track your order

As soon as your order has been shipped, you will receive an email from us with a tracking number. You can easily track your package using the link below:

https://cadreal.com/apps/track123

Track Your Order
Please note: it may take some time (1–3 business days) before tracking information is available in the system.

 

Currency

All prices and fees on our website are displayed in US dollars (USD). All transactions are conducted in US dollars. Any currency conversion fees (for example, by a foreign bank) are the responsibility of the customer.

If you have any other questions please read our Frequently Asked Questions page.

 

CONTACT INFORMATION

Store name: Cadreal
Address: 5504 13th Ave Unit #123, Brooklyn, New York, 11219, United States 
Phone number: +16469050355
Email: info@cadreal.com

Customer Service Opening Hours:
Monday to Friday: 8:00 AM – 6:00 PM, Saturday and Sunday: 10:00 AM – 5:00 PM

We respond to your request within 48 hours.